At Sizewise, service is our passion. When you call Sizewise, you will reach a live customer care agent in Kansas City, MO. Our agents are trained professionals who are ready to assist you in finding the right equipment to meet your needs or assist you with the Sizewise equipment you are currently using. Whether you are new to Sizewise, or know us well, we are excited to help you today!
- Customer Support: Services and delivery are available 24 hours a day, 7 days a week including holidays, by calling 800.814.9389. A live individual, not a machine, will answer your phone call. If you have any questions or concerns regarding your products or service, you will receive a return call from your local representative immediately.
- Delivery: Sizewise consists of over 60 nationwide locations in order to meet your local needs. Faster delivery times are coupled with the convenience of Account Associates who ensure that patients are placed properly on our products upon delivery. In order to assure quality maintenance of all Sizewise products, your local representative will also conduct periodic rounds within your facility.
- Infection & Quality Control: Our factory-trained Service Technicians strictly adhere to CDC guidelines for infection control. Sizewise has written infection control policies and procedures for the handling of equipment at the hospital as well as our local service facilities. A “Quality Control Checklist” will accompany every piece of Sizewise rental equipment. This checklist documents the complete quality control procedure performed on each piece of equipment prior to delivery to your facility. Sizewise strictly adheres to all regulatory standards pertaining to the rental of our specialty equipment. Documentation is available upon request.